I quit buying from Control in NYC after they took forever to ship items and screwed me on a bad cable that they lied and said would replace. Plus when I spoke to them they had major attitude, and were rude to me on the phone. Screw them!
-- sacguy71
I would have to agree with you that they have a rude attitude...I even sensed it in the email replies that they sent to me when I was inquiring about my order that they screwed up. They did refund my money and happened to be the only place where I could find a Rackbrute 3U for a decent price...they did give me free shipping on that but I won't order from them anymore.
Its such a complete opposite customer service feeling I get when I deal with Patchwerks...those guys go above and beyond to make sure i'm happy with whatever I order from them...they are my go to now
JB