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Just for perspective, I calculated that 31% of modules I bought brand new arrived broken (I probably bought like 50 new ones since I started). Given that at least half of those times, it was capacitors broken off the pcb's, I suspect most of those were due to the terrible courier services we have to deal with in Belgium being careless with the packages.
I know I'm "bonkers levels of unlucky" but as a very unlucky person, I’m kind of used to this and the stellar support made up for it, 100% of those issues were fixed super fast by the manufacturers.