Hello, I have a problem with my rings. I can't transpose my sequences/notes. The range is very short (+1/-1)... when I exceed the range, it remains stuck on the same note.

Here is a video :
https://drive.google.com/file/d/1NMg77uffd6_Zg4xKqGP3wZNgJlLw7ns9/view?usp=drivesdk

I re-calibrated it and installed the firmware but nothing helped. I also tested with different settings in the midi control center ... it does not change anything. I have the same problem with the keystep. is this normal? otherwise what can I do?

Thank you