Sorry you had a bad experience, that's nothing like mine - quite the opposite!
I think it's just random, you are very direct, like me, I like that very much, but I also think it gets us in trouble when actually we mean no harm ;)
So... come on... I see MG as a freaky nerdy pacifist super dudeism reverent chill place for chat, people are genuinely weird, strange, helpful and kind - so... we can laugh about these fascist fcks hey? I should send you my sh!t list of total asshole companies and people in the music retail scene - there's a good few of them about haha - total egotistical assholes! but... that's just *my experience - it's a shame, I genuinely wish it wasn't like that... but it is and yet I still guarantee there will be plenty of folk who will have had the exact opposite experience with these exact same people -
...see what I mean?
All that is to say it's a shame if you were put off, in over 30 years of messing with synths, I can honestly say this is by far the most incredible machine I ever laid hands on! As a complete package, from the key bed and ribbon controller, through the UI, the truly polyphonic sound engine to the FX and the IO - it just shines on every level!
Mind bogglingly good! 10/10 from me!