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I've had packages lost and the sellers immediately replaced or refunded, without question. Because it is the right thing to do. It isn't the buyer's responsibility to insure anything. It is the seller's. And they, in turn, charge the buyer. If they don't offer insurance, then it is on them. Period.
I will now use this thread to inform my fellow Gridders that I purchased a pedal from COAST SONIC (don't ever buy from them!!!!!). It was a Chase Bliss 1978 Reverb pedal ($900 big ones!). They provided "free shipping" but I never got it. The post office simply left it outside (no signature required, no insurance). We were able to use their GPS pin (they do that now) to pin it down to the approximity of my address (actually said next door). Either way, they refused to replace it, citing that it is MY responsibility to purchase insurance (which they, of course had never offered or even mentioned.)
That was a $900 loss for me. I will never forget.