PinpinKur(ass)

See below the PayPal case logs and my messages to you TO WHICH YOU NEVER FUCKING REPLIED!
You employed your KGB skills to watch my activity, in proper Balkan style you DO guess, imagine, guess and then imply that if I have a module with rack rash IT MUST be from my own rack... it must have taken you a week to write all that shit to support your case. You had this Yugoslav attitude (similar to your pathetic Mladic, Milosevic) who would rather die than accept the truth- that you WERE wrong! Pathetic really! But hey, 200€ is a load of cash for you! I sympathise with you...really! Enjoy a drink on me!

All these hundreds of Eurorack users who know me also know that I have strugggled to build my own rack, using multi layered ply and some curtain rails, which was finished in Dec the 10th this month (chats and pictures are available if one cares). So, nobody tries to scam you, your English needs adjusting a bit. I was not trying to SELL you anything, I wanted to return to you a defective, unused unit, you have sold me. You WOULD have gotten the same unit back, so if it was that easy to fix why did you have to go to such lengths instead of replying on PayPal and offering to fix it! Look below, you never replied to me in 5 days, then when I escalated to a claim via PayPal fuck knows what you have said to them, a load of bollocks by the look of it!

Disputed Amount:
€217.70 EUR
Buyer reason(s):
Damaged
Different
Other
Status
After careful consideration, we're unable to decide this claim in your favour at this time.

The item you received is usable as described in the listing.

14/12/2017 21:38 GMT - PayPal: Buyer escalated this dispute to a claim.
14/12/2017 21:38 GMT - Buyer: I have purchased a DIY Clouds- an Eurorack module built by the seller that does not function as it should. To be more precise the instrument has got two audio inputs that should both take an audio signal and process it further. I have tried the module thoroughly and the Right Input does not work, meaning it does not take the signal in. Also, the data pot on the left hand side is very very wobbly and scratchy, as in noisy when turning. I have been told the unit is new, tested and works correctly but I am afraid it is not the case.I cannot fix the unit myself since it would entail undoing some 7 potentiometers, 2 push buttons and approx. 10 miniature jack sockets in order to remove the front panel. Then I would need to desolder the wobbly pot (which is impossible without damaging the circuit board, due to the fact that it has been soldered to the PCB and has got thick metal legs that have a lot of solder). Further on zi would also need to desolder the Right in jack and replace it, but with the same risks and consequences as with the pot).I would like a full refund to buy this unit from a proper distributor as it looks like your DIY instruments are not made properly.
14/12/2017 21:29 GMT - Buyer: Since you don't even bother to reply, and treat me with indifference, I guess the best thing to do is for me to escalate this to Paypal. No problem.
11/12/2017 12:38 GMT - Buyer: As you contacted me via Modular Grid and asked me to explain to you what this is about, I am replying to you here as well."Hi,After months of getting rails, wood panels, etc. I have finally manage to put up a case together, fitted all my modules in and started patching. However, when I tried to patch Rings or Ogre FM, or DynSync 303VCO into Clouds, the Right input socket of the Clouds you sold me did not get any signal through. As I pulled the jack out I could hear a short noise and tried to plug it in again, no signal going through. The socket must be incorrectly wired/soldered or it is defective. Now, in order to change a socket like that one would need to undo all the pots, sockets, etc. and I am not qualified to do that, plus it looks like the other sockets may be like that or become so after very few plug ins and out, which tells me that they are of very very bad quality. But, what is annoying is that you were supposed to check the Clouds module properly before sending it to me like it is and avoid this.Also, the input gain pot is really wobbly, like us broken AND is very noisy, it makes a scratchy noise when turning it. This is not right, you either used cheap Chinese components from Tayda OR sold me a defective unit! I want my money back, this is annoying! Now, I will need my money back so I can order one built by Mutable Instruments or buy a second hand one, but original since I do not trust DIYers anymore. You must understand that this is not right nor fair for a buyer to put up with, so no hard feelings but the Clouds module is not as described, since it is not working as you implied when you asked for the money for it! Cheers,Dan"
09/12/2017 23:25 GMT - Buyer: Also, the input gain pot is really wobbly AND noisy, it makes a scratchy noise when turning it. This is not right, you either used cheap Chinese components from Tayda OR sold me a defective unit! I want my money back, this is so annoying!
View case history

27 Dec 2017 - PayPal: Email sent to seller
27 Dec 2017 - PayPal: Email sent to buyer
22 Dec 2017 - PayPal: Email sent to buyer
22 Dec 2017 - PayPal: Email sent to seller
21 Dec 2017 - PayPal: Email sent to seller
14 Dec 2017 - PayPal: Email sent to seller
14 Dec 2017 - PayPal: Email sent to buyer
14 Dec 2017 - Buyer: Dispute escalated to claim
14 Dec 2017 - PayPal: Email sent to seller
11 Dec 2017 - PayPal: Email sent to seller
9 Dec 2017 - PayPal: Email sent to seller
9 Dec 2017 - PayPal: Email sent to buyer
9 Dec 2017 - PayPal: Email sent to seller
14 Dec 2017 - Buyer: Dispute opened
11 Dec 2017 - PayPal: Phone call with Seller
9 Dec 2017 - Buyer: Dispute opened
Back to Resolution Centre


I purchased a Clouds DIY from a seller on Modular Grid in July but I had no power supply and case setup so I did not patch anything into it until at the beginning of December, after setting up my case, and this is when I found out that the right input (R) socket is not working and the left side pot is scratchy (seller told me this is also quite wobbly, because it is a different pot, an encoder??? but he assured me is working OK- this is the top left side pot). I have tried to get my money back via PayPal but to no avail. I have also contacted my bank, which can do a payback claim to PayPal but since it was over 120 days that was not possible either!
I need to find out what pot it is and buy another one but dismantling the module and desoldering these parts is a bit tricky... :((((

The seller's name on Modulargrid is Pinpinkula (Jure Rotar- from somewhere in the former Yugoslavia). Be careful!